HealthBank

I have a form to answer but I can't access the HealthBank mobile app

How do I see my invoices?

If you no longer use HealthBank and would like to delete your HealthBank account send us an account deletion request email.

How do I delete my HealthBank account?

How do I accept a request to connect from my practitioner?

What do I do if I didn't receive an email to connect from my practitioner?

Rescheduling an appointment with a practitioner.

How can I reschedule an appointment?

Sharing your Fitbit data with your practitioner.

How do I share my Fitbit data with my practitioner?

Connecting your Fitbit to your healthbank profile.

How do I connect my Fitbit to my Healthbank profile?

Adding a list of preferred/favourite practitioners to your personal dashboard.

How do I add preferred/favourite practitioners to my dashboard?

Booking an appointment with your preferred practitioner.

How do I book an appointment?

What is the cancellation policy for patients?

What is the Cancellation Policy?

As a patient, when will I be billed for my consultation with a HealthBank practitioner?

When will I be billed for my consultation?

This article takes you through the steps to change your email address for a new login.

How do I change/update my email address?

This article takes you through the steps to change your password.

How do I change/update my password?

How do I share files with my practitioner?

This article explains how to confirm an appointment request from your practitioner.

How do I confirm an appointment request?

This article outlines the reasons for audio feedback and what you can do about it.

What can I do if I have audio feedback on my video appointments?

Adding your credit card details to pay for your appointments and product orders.

How do I add my credit card details for payment?

How to add your Chronic Disease Management Plan details referred by your GP

How do I add my Chronic Disease Management Plan details?

This article outline the steps on how to access your digital forms sent by your practitioner

How to complete an intake form/digital form

This article outlines the steps to add your phone number

How do I add my phone number to my profile?

Steven

Robbie Clark

For Patients

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