For Patients

Information for HealthBank Patients

Steven avatar Robbie Clark avatar David Armour avatar +1
12 articles in this collection
Written by Steven, Robbie Clark, David Armour and 1 other

How do I see my invoices?

Seeing your invoices as a patient.
Steven avatar
Written by Steven
Updated over a week ago

How do I delete my HealthBank account?

If you no longer use HealthBank and would like to delete your HealthBank account send us an account deletion request email.
Frankie Kunz avatar
Written by Frankie Kunz
Updated over a week ago

How do I accept a request to connect from my practitioner?

Robbie Clark avatar
Written by Robbie Clark
Updated over a week ago

What do I do if I didn't receive an email to connect from my practitioner?

Robbie Clark avatar
Written by Robbie Clark
Updated over a week ago

I have a form to answer but I can't access the HealthBank mobile app

Frankie Kunz avatar
Written by Frankie Kunz
Updated over a week ago

How can I reschedule an appointment?

Rescheduling an appointment with a practitioner.
Steven avatar
Written by Steven
Updated over a week ago

How do I share my Fitbit data with my practitioner?

Sharing your Fitbit data with your practitioner.
Steven avatar
Written by Steven
Updated over a week ago

How do I connect my Fitbit to my Healthbank profile?

Connecting your Fitbit to your healthbank profile.
Steven avatar
Written by Steven
Updated over a week ago

How do I add preferred/favourite practitioners to my dashboard?

Adding a list of preferred/favourite practitioners to your personal dashboard.
Steven avatar
Written by Steven
Updated over a week ago

How do I book an appointment?

Booking an appointment with your preferred practitioner.
Steven avatar
Written by Steven
Updated over a week ago

What is the Cancellation Policy?

What is the cancellation policy for patients?
David Armour avatar
Written by David Armour
Updated over a week ago

When will I be billed for my consultation?

As a patient, when will I be billed for my consultation with a HealthBank practitioner?
David Armour avatar
Written by David Armour
Updated over a week ago