For Patients

How do I see my invoices?

Seeing your invoices as a patient.

Written by Steven
Updated over a week ago

How do I delete my HealthBank account?

If you no longer use HealthBank and would like to delete your HealthBank account send us an account deletion request email.

Written by Frankie Kunz
Updated over a week ago

How do I accept a request to connect from my practitioner?

Written by Robbie Clark
Updated over a week ago

What do I do if I didn't receive an email to connect from my practitioner?

Written by Robbie Clark
Updated over a week ago

I have a form to answer but I can't access the HealthBank mobile app

Written by Frankie Kunz
Updated over a week ago

How can I reschedule an appointment?

Rescheduling an appointment with a practitioner.

Written by Steven
Updated over a week ago

How do I share my Fitbit data with my practitioner?

Sharing your Fitbit data with your practitioner.

Written by Steven
Updated over a week ago

How do I connect my Fitbit to my Healthbank profile?

Connecting your Fitbit to your healthbank profile.

Written by Steven
Updated over a week ago

How do I add preferred/favourite practitioners to my dashboard?

Adding a list of preferred/favourite practitioners to your personal dashboard.

Written by Steven
Updated over a week ago

How do I book an appointment?

Booking an appointment with your preferred practitioner.

Written by Steven
Updated over a week ago

What is the Cancellation Policy?

What is the cancellation policy for patients?

Written by David Armour
Updated over a week ago

When will I be billed for my consultation?

As a patient, when will I be billed for my consultation with a HealthBank practitioner?

Written by David Armour
Updated over a week ago