How do I delete my HealthBank account?

We are sorry to see you leave. Your control over your personal data is our highest priority.

To request deletion of your HealthBank account, please email us at **hello@healthbank.io**.

You must either:

- Send the request from the same email address that is associated with your HealthBank account, or

- Clearly state the email address linked to your HealthBank account in the body of your email.

We will respond within **2 business days** to confirm that your account has been disabled and that you have been removed from our mailing lists.

All personal data held in our database will then be deleted within **30 days**.

Please note that you have a separate relationship with any practitioners you have connected with through HealthBank. If you would like your data removed from a practitioner’s own records, you will need to email them directly with a separate deletion request. HealthBank is not able to prevent practitioners from contacting you, as they manage their own client relationships independently.

Thank you for being part of HealthBank.