---
title: How do I change/update my email address?
description: How do I change/update my email address?
---

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September 14, 2026

# How do I change/update my email address?

## This article takes you through the steps to change your email address.

To change/update your email address on HealthBank, follow these steps:

1. Click on your **PROFILE icon** in the top left
2. Click **My Profile**  
   ![Screenshot 2026-09-14 at 3.39.30 pm](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.39.30%20pm.png?width=217&height=148&name=Screenshot%202026-09-14%20at%203.39.30%20pm.png)
3. Click **Security  
   ![Screenshot 2026-09-14 at 3.37.53 pm](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.37.53%20pm.png?width=670&height=108&name=Screenshot%202026-09-14%20at%203.37.53%20pm.png)**
4. Click on your current email address  
   ![Screenshot 2026-09-14 at 3.40.55 pm](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.40.55%20pm.png?width=670&height=134&name=Screenshot%202026-09-14%20at%203.40.55%20pm.png)
5. Update your email address and enter your current password and click **Save**  
   ![Screenshot 2026-09-14 at 3.41.47 pm](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.41.47%20pm.png?width=650&height=404&name=Screenshot%202026-09-14%20at%203.41.47%20pm.png)
6. You will then receive a confirmation email to your new email address. Click on the **CONFIRM EMAIL CHANGE** button in the email.

​

![](https://help.healthbank.io/hubfs/Knowledge%20Base%20Import/Screenshot+2023-08-22+at+10_04_46+am.png)

 

If you require any further assistance with updating your details, please don't hesitate to contact our friendly customer service team at [help@healthbank.io](mailto:help@healthbank.io) or 02 8024 5969.

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