--- title: How do I change/update my email address? description: "Change the email address on your HealthBank account: go to My Profile > Security, enter your new email and password, then confirm the change from your inbox." image: https://help.healthbank.io/hubfs/Help%20article%20graphics/Home/help-centre-share.png --- [Skip to content](https://help.healthbank.io/how-do-i-change/update-my-email-address#main-content) Open main navigation Close main navigation Advice and answers from the HealthBank Team - There are no suggestions because the search field is empty. 1. [HealthBank Help Centre](https://help.healthbank.io/?hsLang=en) 2. [Account & settings](https://help.healthbank.io/account-settings?hsLang=en) October 21, 2026 # How do I change/update my email address? ## This article takes you through the steps to change your email address. To change/update your email address on HealthBank, follow these steps: 1. Click on your **PROFILE icon** in the top left 2. Click **My Profile** ![Screenshot: click My Profile](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.39.30%20pm.png?width=217&height=148&name=Screenshot%202026-09-14%20at%203.39.30%20pm.png) 3. Click **Security ![Screenshot: security](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.37.53%20pm.png?width=670&height=108&name=Screenshot%202026-09-14%20at%203.37.53%20pm.png)** 4. Click on your current email address ![Screenshot: click on your current email address](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.40.55%20pm.png?width=670&height=134&name=Screenshot%202026-09-14%20at%203.40.55%20pm.png) 5. Update your email address and enter your current password and click **Save** ![Screenshot: update your email address and enter your current password and click Save](https://help.healthbank.io/hs-fs/hubfs/Screenshot%202026-09-14%20at%203.41.47%20pm.png?width=650&height=404&name=Screenshot%202026-09-14%20at%203.41.47%20pm.png) 6. You will then receive a confirmation email to your new email address. Click on the **CONFIRM EMAIL CHANGE** button in the email. ​ ![Screenshot: click on the CONFIRM EMAIL CHANGE button in the email](https://help.healthbank.io/hubfs/Knowledge%20Base%20Import/Screenshot+2023-08-22+at+10_04_46+am.png)   Need more help? [Submit a request](https://help.healthbank.io/?enquiry=feedback&hsLang=en) and our support team will get back to you. [Go to Security settings in HealthBank →](https://dashboard.healthbank.io/app/settings?tab=security) [![HB\_Logo](https://help.healthbank.io/hs-fs/hubfs/HB_Logo.png?width=100&height=91&name=HB_Logo.png "HB_Logo")](https://www.dashboard.healthbank.io) HealthBank 85 William Street, Sydney [mailto:support@healthbank.io](mailto:support@healthbank.io) Copyright © 2026, HealthBank Technologie Pty Ltd