How do I cancel an appointment?

1. Click on the Calendar tab on the left side of your dashboard. Select the patient in the calendar whose appointment you wish to cancel.

Click on the Open Consultation button in the top right of the pop up box. This will take you to the appointment details.

Click on the Cancel button in the top right.

A warning notification box will pop up asking if you are sure you want to cancel the appointment. If you are sure, click on the Cancel this consultation button. An email will be sent to the patient notifying them of the cancellation.

2. Click on the Consultations tab on the left side of your
dashboard. Select the Consultations and Scheduled buttons, and select the patient whose appointment you would like to cancel. Be sure you choose the correct patient, date and time.

Once you are in Consultation information page, click on the Cancel button in the top right.

A warning notification box will pop up asking if you are sure you want to cancel the appointment. If you are sure, click on the Cancel this consultation button. An email will be sent to the patient notifying them of the cancellation.