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How do I add, edit or remove my credit card details?

Adding or removing your credit card details to pay for your appointments and product orders

Below are the steps to securely add your credit card details using either the web portal or the mobile app.

Web portal

  1. Log in to your HealthBank account at:

  2. Click Your Profile picture/icon in the top left corner

  3. Click Settings

    Screenshot 2026-07-30 at 11.48.50 am

  4. Click Payments & Claims

  5. Click the "+" symbol to add your card

    Screenshot 2026-07-30 at 11.49.56 am

  6. Add your card details

  7. Click Confirm

    Screenshot 2026-07-30 at 2.32.09 pm

  8. If you wish to remove/delete your card, click on the X symbol
    Screenshot 2026-08-15 at 4.16.55 pm

Mobile app

  1. Log in to the HealthBank mobile app.

  2. Tap your profile picture in the bottom right corner.

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  3. Under Payment & Claims, tap Payments.

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  4. Tap Add payment method .

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  5. Enter your preferred card details and tap Set up to save your payment method.

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  6. If you wish to remove/delete your card, click Remove payment method
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