How and when do I get paid (NEW) ?

When you register as a practitioner on HealthBank, you will be asked to complete your profile. As part of this process, you are required to provide your bank account details so that we can process your payments.

To receive payments, you will need to supply:

• Your bank account name

• Your BSB

• Your account number

If this information is not provided, we will not be able to process your payments.

Payments are processed weekly on Thursdays. Funds generally appear in your bank account on the next business day, but please allow 24–48 hours for clearance. You will receive a remittance advice for your records, covering all appointments that took place and were paid during that week.

You can view the details of your pending payout by clicking the “Payouts” link in the sidebar.

You can also see your upcoming payment, including the amount and expected payment date, in the payout widget on your dashboard.

If you need to update your bank account details at any time, go to:

Settings > Business & Billing > Bank Account.