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title: For Patients | Articles
description: For Patients
---

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1. [Articles](https://help.healthbank.io/)
2. [For Patients](https://help.healthbank.io/for-patients)

# For Patients

- [How do I confirm/pay for my product order?](https://help.healthbank.io/how-do-i-confirm/pay-for-my-product-order)
- [How do I change/update my email address?](https://help.healthbank.io/how-do-i-change/update-my-email-address)
- [How to complete an intake form/digital form](https://help.healthbank.io/how-to-complete-an-intake-form/digital-form)
- [How do I add, edit or remove my credit card details?](https://help.healthbank.io/how-do-i-add-my-credit-card-details-for-payment)
- [How do I access my invoices?](https://help.healthbank.io/how-do-i-see-my-invoices)
- [How do I add my personal details to my profile?](https://help.healthbank.io/how-do-i-add-my-personal-details-to-my-profile)
- [How do I upload and share my health files with my practitioner?](https://help.healthbank.io/how-do-i-share-files-with-my-practitioner)
- [What can I do if I have audio feedback on my video appointments?](https://help.healthbank.io/what-can-i-do-if-i-have-audio-feedback-on-my-video-appointments)
- [What is the Cancellation Policy?](https://help.healthbank.io/what-is-the-cancellation-policy)
- [When will I be billed for my consultation?](https://help.healthbank.io/when-will-i-be-billed-for-my-consultation)
- [How do I delete my HealthBank account?](https://help.healthbank.io/how-do-i-delete-my-healthbank-account)
- [How do I book an appointment?](https://help.healthbank.io/how-do-i-book-an-appointment)
- [What do I do if I didn't receive an email to connect from my practitioner?](https://help.healthbank.io/what-do-i-do-if-i-didnt-receive-an-email-to-connect-from-my-practitioner)

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## mobile

- [Uploading blood tests into your Health Record](https://help.healthbank.io/u)

- [General](https://help.healthbank.io/general)
- [For Patients](https://help.healthbank.io/for-patients#main-content)

    - [mobile](https://help.healthbank.io/for-patients#mobile)
- [For Practitioners](https://help.healthbank.io/for-practitioners#main-content)

    - [Appointments](https://help.healthbank.io/for-practitioners#appointments)
    - [Get Started](https://help.healthbank.io/for-practitioners#get-started)
    - [Add my patients](https://help.healthbank.io/for-practitioners#add-my-patients)
    - [My HealthBank Calendar](https://help.healthbank.io/for-practitioners#my-healthbank-calendar)
    - [Claims - Bulk billing and private heath insurance](https://help.healthbank.io/for-practitioners#claims-bulk-billing-and-private-heath-insurance)

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