There are many reasons  to cancel an appointment, you can cancel an appointment in two different ways:

1) Click on the "Calendar" tab (1) on the left side of your dashboard then click on the "appointment" (2) you wish to cancel.

Once you have clicked on the appointment that you wish to cancel a menu will pop up on the right side of your screen. Click on the "Open Consult" button to go to the consult page.

When you are on the Consult page you can cancel the appointment by clicking on the "Cancel" button on the top right op the consult page.

If you clicked the Cancel button, a pop up screen will come up to ask if you are sure you want to cancel this appointment click on the "Cancel the appointment" button. An email will be sent to the patient notifying them of the cancellation.

You now successfully canceled the appointment!

2) Click on the "Appointments" tab on the left side menu when you are in your personal dashboard.

You will now be redirected to the consult page of your selected appointment. Click the "cancel" button on the top right side of the consult page to cancel the appointment.

If you clicked the Cancel button, a pop up screen will come up to ask if you are sure you want to cancel this appointment click on the "Cancel the appointment" button. An email will be sent to the patient notifying them of the cancellation.

You now successfully canceled the appointment!

I hope this helped!


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